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Frequently Asked Questions

  1. How quickly will you respond to me?

I am currently on an alternating schedule. I will respond to your contact within 5 business days.

  2. What if I need help right now and you aren't responding?

If you are in immediate danger from yourself or someone else please dial 9-1-1
If you need someone to talk to immediately  here are some phone numbers you can use which have someone available 24/7
Canada Crisis line: call or text 9-8-8
KUU-US Teen line: 250-723-2040
KUU-US Crisis: 1-800-588-8717
First Nations and Inuit Hope for Wellness Help Line: 1‑855‑242-3310
or visit Suicide Prevention for additional crisis help contacts.

  3. What type of payment modes do you accept?

E-transfer or Credit Cards (via Stripe)

I can also bill directly for First Nations Health Authority (must have a valid status card) and Medavie Blue Cross.

  4. What are your hourly rates?

The session fee is $150/hr plus gst which comes to $157.50 for a full 50 minute session and $758.75 for a 30 minute check-in session.

  5. What are your hourly rates?

If the above fee is financially inaccessible for you please reach out as we may be able to find an alternate amount that fits your budget. 

  6. Where is your office?

There is no office location for Charm Counselling & Wellness at this time. We can meet virtually (phone or video), in community at a location of your choosing (cafe or outdoors), or in your home.


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